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How Do I Renew my Policy?

Visit the Renewal section of our website or alternatively call: 0333 207 6130. Our office opening hours are 7am to 9pm Monday to Friday and 9am to 5pm Saturdays & Bank Holidays.

To renew your policy - Call 0333 207 6130

How Do I Change my Policy Details?

Please contact the office on 0333 207 6130 to speak to one of our customer service specialists, who will be happy to assist you. Our office opening hours are 7am to 9pm Monday to Friday and 9am to 5pm Saturdays & Bank Holidays.

To change your policy - Call 0333 207 6130

How Can I Access my Policy Documents?

Please contact the office on 0333 207 6130 to speak to one of our customer service specialists, who will be happy to assist you. Our office opening hours are 7am to 9pm Monday to Friday and 9am to 5pm Saturdays & Bank Holidays.

To discuss your policy - Call 0333 207 6130

What do I do if my vehicle breaks down?

If you have selected breakdown cover your insurance documents will include the helpline numbers. You can call them 24 hours a day, 7 days a week for emergency assistance. Please ensure you have a copy of your insurance documents to hand when calling.

Footman James are in the process of changing breakdown provider from AXA Assistance to the RAC. Please ensure you check your documents to confirm your provider before you call.

If you have broken down in the UK, please call the following numbers:
• If your breakdown cover is with AXA Assistance: 0333 207 6310
• If your breakdown cover is with RAC: 0333 207 6582

If you have broken down within Europe, then please call the following numbers:
• If your breakdown cover is with AXA Assistance: +0044 1737 815350
• If your breakdown cover is with RAC: 00 33 472 43 52 55