Household Insurance from Footman James

Tailored household insurance for the enthusiast

We don’t just offer car insurance; we are just as at home arranging cover for your household buildings and/or contents; from fine art collections to family bicycles, contents insurance arranged by Footman James will protect your most prized possessions from loss, theft and damage.

The household insurance product is tailored for owners of classic vehicles and includes cover for motor vehicle accessories and loose parts. In order to be eligible for household insurance from Footman James you do need to be connected to Footman James; this can be by either having a current policy through us, or by being affiliated with one of our Classic Car & Classic Motorcycle Clubs. Visit our Clubs section to view the full list of Car and Bike Clubs we work with.

Details of our household insurance can be seen below. To speak to one of our team then please call 0843 357 1988, or alternatively email us at house@footmanjames.co.uk

Household Contents Insurance*

  • New for old cover, with or without accidental damage cover
  • Accidental Damage cover for TV, Audio, video equipment, Home PC's, aerials and satellite dishes
  • Business equipment in the home
  • Damage to locks and loss of keys covered up to £1000
  • Student's possessions away from home
  • Increased cover over Christmas period and for 1 month prior to and 1 month after a wedding
  • Alternative accommodation if property uninhabitable for covered claim including kennelling for pets.
  • Frozen and refridgerated food up to £1000
  • Personal money up to £750
  • Credit cards up to £2500
  • Garden contents up to £1000
  • Replacement Locks if keys are lost or stolen up to £1000

Buildings Insurance*

  • Reinstatement cover with or without accidental damage
  • Includes accidental cover for fixed glass, sanitary ware, cables, pipes and sewage tanks
  • Property Owners liability for current and previously owned property (up to 7 years)
  • Alternative accommodation if property uninhabitable for covered claim including kennelling for pets.
  • Trace and access covered up to £5000
  • Damage caused by Emergency Services for forced emergency entry 

Property Emergency

24/7 Property Emergency is included in your contents and/or buildings insurance policy.  This provides a service in the event of a domestic emergency which covers the call out charge, labour, parts and materials up to £300 including VAT.

Family Legal Costs

Family legal costs are included in your contents and/or buildings insurance policy.  This provides up to £50,000 for advisors costs  to pursue claims such as contract, personal injury, employment tribunal and trespassing.

*Subject to acceptance criteria

FeeFo Feedback

Household Insurance reviews

Product Score Customer Comment

Household Insurance

++

Excellent service and staff very helpful and clear of speech.

Household Insurance

+

No further comment

Household Insurance

++

Very pleased. Good value for money. Policy documents arrived promptly and renewal was vert easy.

Household Insurance

++

I was what you expect. from F.J.

Household Insurance

+

The company remains friendly and helpful inspite of being taken over by a big group - a rare thing these days

Household Insurance

--

This firm is spoiling classic car insurance and is not a patch on Aon who I dealt with previously. I had a number of quotes of other firms and all were much cheaper.

Footman James want to remember that most classic cars are not in everyday use and spend more time in the garage.

The member of staff I spoke to did not seem to bothered either. I also spoke to other car owners and not one of them had a good word for them. It's a pity that that department is not as good as the home insurance dept..


On 13-Oct-2014 the supplier responded:
Thank you for taking the time to leave feedback. We do take all feedback on board and will continue to investigate this matter.

Household Insurance

++

After a little discussion, Footman James found me one of the best home insurance deals.

Household Insurance

++

Very good service. Everything sorted without any fuss or trouble to me. It was my first ever claim and I was impressed with the service I got. Thank you.

Household Insurance

+

It would have been better if they could have got back to me more quickly about the query (it took over a week).


On 24-Sep-2014 the supplier responded:
Many thanks for taking the time to leave feedback. After looking into this further I can see that the delay was caused due to the property being classed as non-standard, which meant that we then had to refer this to our Underwriting team. Apologies for the delay that this caused.

Household Insurance

++

very professional and good manners

Household Insurance

  • Customer also bought: .... :
  • Classic Bike Insurance
++

Friendly and courteous and always helpful

Household Insurance

+

they did a reasonable job quickly and efficiently

Household Insurance

+

Yes very good,matched the price of Saga

Household Insurance

++

Always pleasant people to deal with who have the time to talk to you and make you feel valued

Household Insurance

++

My experience of renewing my household insurance with Footman James was as it has always been. Sufficient information supplied in order to make an informed decision, and polite, prompt and friendly service when telephoning to renew.

Household Insurance

++

Efficient and friendly

Household Insurance

++

At all times over the phone i felt that i was delt with in a courteous and professional way.

Household Insurance

+

Prices are becoming too high compared with other providers particularly for home insurance When you contact them to say that cover is available for a better price elsewhere they will often reduce the price. Why can they not give you the best price in the first place instead of chancing their arm that a lot of customers will just pay up anyway.When i last wanted to insure my every day car after many years with the company i was told that they now only dealt with one insurer for modern vehicles and only the one price was available which was nearly 50% more expensive than another reputable company.my classic car insurance is still at an acceptable price.

Household Insurance

++

Always a pleasure to deal with this company. You get to speak to a real live person in the UK, and they always know what they are talking about. Speedy settlement of claims just adds to the excellent service, PLUS the price is right.

Household Insurance

++

Always very efficient phone service thank you and price is pretty good.