Modern Car Insurance

Thanks to our relationships with our insurance partners, Footman James doesen't just offer classic vehicle insurance. With our industry knowledge, we can also arrange insurance for your modern private car.

If you have an insurance policy through Footman James, either a classic car, classic bike or commercial policy, or you are a member of one of our affiliated vehicle clubs, then we can arrange insurance for your modern car. Visit our Clubs page to view the full list of car clubs we work with.

The modern car insurance product is designed to meet the needs of modern drivers and their cars, so benefits vary from the classic product you are familiar with.

Also, as a member of one of our affiliated car clubs, you would be entitled to specialist rates on modern private car insurance. 

FeeFo Feedback

Modern Car Insurance reviews

Product Score Customer Comment

Modern Car Insurance

+

MX5OC affiliated insurers, with the extras included (Rescue, Eurupe Cover, Legal etc.) offered best value for money.

Modern Car Insurance

++

Fast, efficient and very profession service.

Modern Car Insurance

  • Customer also bought: .... :
  • Classic Car Insurance
++

Very good service

Modern Car Insurance

++

Very pleased with Footman James, that's why I have had two cars insured with them for many years.

Modern Car Insurance

+Latest:+

CALL CENTRE OFTEN DOES NOT CALL BACK
DESPITE THE PROMISE.

STAFF NORMALY VERY HELPFUL & POLITE

I DO RECOMEND FOOTMAN JAMES TO OTHER


On 11-Aug-2014 the customer changed their rating and added:
When contacting by the phone the
Footman James Greeting comes across
As very rushed & Stressed!!

See this exchange on Feefo

Modern Car Insurance

++

I have insured several valuable classics and modern cars through FJ for many years. Their service has always been excellent. There may be cheaper alternatives but you get what you pay for and I would not consider insuring with anyone else.

Modern Car Insurance

  • Customer also bought: .... :
  • Classic Car Insurance
--

You really want to know? Really? Only one word for my renewal experience this year >> very stressful <<. Actually that's two words but I think you get the picture.
The incompetence level of the gentlemen that unfortunately (for me) answered my renewal call goes off the scale. Of course I will renew with FJ next year, I always do. It's people like me that don't switch companies that keep your company alive. All I can hope for is that someone with more than half a tiny brain cell will pick up my renewal call next time. Hopefully someone that can listen carefully and not talk over me, especially when I could hear they knew nothing about the subject of my insurance policy or how to answer my very simple questions. Yes, I'm talking about you (you know who you are). Luckily the 1 hour 15 minute of "pain" was paid for by the company that I work.
Next year I'll be much better prepared. Perhaps a bit of light meditation before calling you might help. Perhaps some deep breaths just before..........and a session with a punch bag just after. That way I might keep my blood pressure within the recommended medical boundaries for someone still alive.
Does anyone actually read this dribble? Definitely one to print out and stick on the coffee room wall, or the smoking area. And are the phone calls really recorded? Really? Oh I do hope so; you could use my one in your training process for new employees under the title "how not to deal with a customer in a professional manner".
Thanks for asking.


On 12-Aug-2014 the supplier responded:
Apologies that you received such a poor experience from us on this occasion. However, thank you for taking the time to leave feedback - we do take all feedback on board and we will certainly be investigating this matter further.

Modern Car Insurance

++

Been with Footman James a long while speaks for itself

Modern Car Insurance

  • Customer also bought: .... :
  • Classic Car Insurance
+

The website renewal is unreliable (tried 3 policies, 2 said they failed at the time, but when i called, one of the failed one had worked and the one that said it worked had failed) and i don't like having to renew various different policies with different departments (once the online way has failed).

Also, a multi-policy bonus or discount would be nice, thanks :)

Apart from that i have been with you for a long time and am mostly content, hence the "good" rating above.

Modern Car Insurance

++

Fast, efficient and friendly service.

Modern Car Insurance

++

Excellent service - will use again

Modern Car Insurance

+

Good service, however please change the credit company you use for monthly payment as they are most unhelpful. Happily I could pay this years premium in full and save myself all the aggravation.

Modern Car Insurance

++

Always consider the individual which is unusual in an insurance company

Modern Car Insurance

++

The usual slick service.

Modern Car Insurance

+

Too long hanging on the phone. Tried several times. Voice mail full so could not get a call back. Person I eventually got on the phone had to keep asking a supervisor for input. I felt if I was in charge of this outfit I could do much better! they have a lot to learn.

Modern Car Insurance

  • Customer also bought: .... :
  • Classic Car Insurance
+

To much paperwork!

Modern Car Insurance

++

Polite helpful staff. But the initial connection / number selection is not as professional perhaps as may be expect if one was a new customer.

Modern Car Insurance

+

Would be nice if the girls listened to the changes being asked for and it would save a repeat call and wasted printed documents being resent.

Modern Car Insurance

-

Not clear which numbers to call. The insurance companies and names had changed in May. I called one number and filed claim and was then told that these were the old insurers. Albany Assistance the old firm subsequently wrote to say the claim was rejected and was not being processed.
In the future, wil this communication be filed as a rejected claim? I fear that this will be the case and paperwork is very hard to disprove when something is 'in the system'

Modern Car Insurance

++

Very good service. Would like to be able to pay online through Internet banking.