11th March 2020


Footman James receives Feefo Platinum Trusted Service Award 2020

Footman James has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences over a number of years, as rated by real customers.

Created by Feefo, the Trusted Service Awards are given to businesses who meet an incredibly high standard, based on the number of reviews they have collected and their average rating. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo only bestow the Platinum Trusted Service award to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year, and have achieved a service rating of at least 4.5.

David Bond, Managing Director at Footman James commented: “We’re so proud to receive the Platinum award from Feefo. It's particularly special to us as it's solely based on the feedback of real customers, who are the most important judges of all. It also recognises how hard we work at Footman James to give all our customers the best possible experience.”

Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers."

Visit Footman James's Feefo page to read the latest reviews from their customers.