9th February 2022

Footman James awarded Platinum Feefo rating for a third year

For the third time, Footman James has retained its title as a platinum service provider and are the proud recipients of a Platinum Trusted Service Award by Feefo.

Feefo are a renowned review platform that partners with businesses across the globe to gain valuable feedback, but also help the consumer to make purchasing decisions based on trust of other people’s experiences.

Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2020 and 31st December 2021.

One client wrote, "Received excellent customer service from a knowledgeable and helpful advisor who understood my classic vehicle and explained all the various options enabling me to tailor a policy to my exact needs." 

FJ’s platinum rating shows they have met Feefo’s high standards and are trusted to provide excellent service to their clients.

Congratulating FJ, Kim Burgess, Head of Customer Success at Feefo, said, “I’m so impressed by how our customers have overcome the challenges of the past two years. A particular congratulations to our Platinum Trusted Service winners. It’s an extremely tough challenge. I can’t wait to see what our customers achieve in 2022.” 

Charlotte Moseley, Head of Marketing commented, “Achieving Platinum Status for the third time means even more considering how difficult the past two years have been for everyone. We are thrilled to have retained our Platinum Status and are over the moon that our clients are so happy with the service we provide them. A big thank you to all our members of staff who work so hard every day!”

You can see the reviews for Footman James on Feefo here.