If you have not used the portal before, you will need to register. To do this:

Click ‘Not Registered? Please click here to register'.

To complete registration you will need to:

• Enter your email address (this must be the one you provided to Footman James)

• Create a password – this must contain at least one capital letter and at least one number

• Enter your postcode (this must be the one you provided to Footman James and you must place a space between your postcode for validation purposes)

• Click Register

You will receive another email – this can take a few minutes to arrive. If this does not arrive in your inbox, please check junk.

You must click the link to activate your account.

To access your policy documents: 

• Click on the name of your insurance policy in the top list. 

• Click on the policy documents tab in the bottom section 

Please note: all your policy documents will allocated to your main insurance policy including documents for your FJ+ addons. If you select a policy addon (e.g. breakdown or agreed value) please don't be alarmed that the policy documents tab does not appear. This is because all your documents are housed within the main policy. 

To view or download your policy documents, simply click on the name of the documents.